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3 Things You May Not Know About Open-Source Phone System Software
For the modern-day business, phone systems must be technologically advanced to support the company in a way that customers expect. Open-source phone service software is provided as software as a service (SaaS). Take a look at some of the things you may not know about open-source phone system software.
The software can be used to bridge gaps in an existing system.
If you are currently working with a traditional phone system but it is not serving your business well and you don't necessarily want to let go of traditional lines, you can still benefit from open-source phone system software. You can actually use the software to create VoIP gateways on your computer systems that can be used in addition to your main lines. For example, if you want to use main lines for customer service but need a few extra lines to carry outgoing calls, you can use open-source software to support the outgoing calls only and relieve the burden on your main phone lines.
The software works well for businesses of all sizes.
It is a common misconception that open-source communications software is only made for larger corporations or only functional for larger corporations, but that is actually far from the truth. The open-source phone system software is actually ideal for businesses of all sizes, and even better, it can grow along with your business so you can start with one phone system and expand as you need to without costly upgrades. You can add as many lines as you need to for your business operations to be carried out, but you can also rely on open-source software if all you need are a few lines.
The software can provide custom communications solutions.
If you need a customized communication service, the open-source phone system software may be able to support what you need to achieve what it is that you need. You can usually reach out to the SaaS provider and discuss your business's individual needs; they may be able to help you integrate a new platform using the software as a server. For example, if you need a customized platform for hosting conference calls, that is something that is entirely possible with open-source communications software.
Overall, it can be a valuable move to reach out to an open source communications software company to discuss your options. You may find out that your business has been missing out on some of the best communications software.